AireSpring products are built to be robust and reliable.
However, eventually, everyone needs a little support. When you need help, we want to make sure that your needs are met quickly and professionally.
Our AIRECARE™ customer portal and advanced billing report management tools allows you to to access your billing and service details at any time via the link below:
For customer service inquiries, please contact us at the numbers below. Our dedicated staff are standing by to assist you.
For Billing, Credits
For Out of Service or Trouble Tickets, 24 hours 7 days a week.
DO NOT SEND EMAIL. YOU MUST CALL IN THE TROUBLE TICKET OR SUBMIT A REQUEST VIA THE AIRECARE CUSTOMER PORTAL.
Provisioning and modification of existing dedicated orders or service: T-1 or Toll Free (including switched additions to dedicated accounts) +1 844-832-8514
Additional dedicated circuits for current and other locations; and general account assistance or disconnections. Please contact your Assigned Premier Account Representatives at +1 888-389-2899 (direct extension supplied with his/her individual contact information) or e-mail:
If for whatever reason our primary support staff do not meet your needs to your satisfaction, please utilize our escalation procedure to obtain assistance from AireSpring’s highly qualified management team. Click on the link below to download the Dedicated Escalation List.